Quality relationships are our way of life. Sheppard Specialty Associates, Inc., the manufacturers we represent, and our customers treat each other with trust and respect.
Uncompromised integrity. Our firm operates in a professional and respectable manner that commands respect for its integrity and its positive contributions to society.
Attainable financial responsibility guides our decision making. When developing programs, products and services, we think through the immediate and long-term financial implications of our actions, and make prudent marketing decisions in advance.
Leaders not followers. We work to create our own future through the practice of strategic management principles.
In principle and practice, we are committed to diversity.We represent a diverse product lines and promote full participation with the manufacturer and our customers to present the highest quality products.
The customer is the focus of everything we do. Customers are our owners. Our work must be done with them in mind, providing the best possible products and services.
Yardstick for our success is continuous improvement. We recognize that excellence once achieved, must be maintained and improved, and that we must all work together constantly to upgrade our products and services to meet our customer’s needs.
We belong to the following professional organizations
